FAQ
FREQUENTLY ASKED QUESTIONS FOR RED RHINO CAR WASH
01/
Will Red Rhino Car Wash remove snow and ice from my car?
The Tunnel and Automatic Washes are specifically designed and finely tuned to remove dirt and road grime from the surface of your car, it is not designed to remove ice, snow, bird droppings, road tar, and tree sap. Removing these would require far more friction than would be healthy for your car’s finish. In fact, we request that you remove snow and ice from your vehicle before coming to the car wash. Excess snow and ice can damage our equipment. It is also unsafe to drive your vehicle with a buildup of snow and ice.
02/
What is Clearcoat Protectant?
Protectant is a solution applied in the tunnel and provides a sacrificial barrier between your car’s clear coat and everyday elements that your vehicle encounters. Since the protectant is sprayed on it’s able to get behind trim and into corners. It also is fine enough to fill in the microscopic pores and scratches in your clearcoat finish. We advise getting a new application of protectant every couple of weeks.
03/
What is Nano X Graphene?
We offer McClean Solutions Nano X Graphene brand protectant as a buy up on some of our washes. Nano X Graphene uses state of the art technology to build a super hard clear coating on your entire car to better resist UV rays, bird droppings, soils, and any other contaminants. It gets its strength from the hexagonal lattice structure of the graphene molecule. Graphene is also compatible with previously applied ceramic coatings and will help build upon any ceramic coatings that remain.
04/
My car was not completely dry should I complain?
While we strive to get all cars as dry as possible there are many factors at play- the shape of your car, the previous care of the vehicle, the age, nooks, and crannies that drain out after you leave, and many more. Red Rhino Car Wash uses “spot free” water made on a reverse osmosis machine in the car wash. This water will dry spot-free even after you leave as long as it does not pick up road debris or salt as you drive away. You can always bring a towel with you or purchase a microfiber towel on the property here and address all these small areas of water.
05/
How do I renew my membership?
Your membership will automatically renew every month until you decide to cancel. To stop renewal just log onto your EverWash account and you can make changes right from the app. For Bensalem Tunnel memberships, please contact us and we would be happy to assist you.
06/
How do I purchase a Club membership?
For our Tunnel Washes at our Bensalem location, you can purchase your club membership from the payment terminal at the entrance to the car wash or from our EverWash Mobile App. Our systems use license plate recognition software, and so you will be asked for your license plate number during the setup process. It’ll take just a few minutes.
For our Automatic Washes at all of our locations, sign up for the monthly wash program by downloading the EverWash Mobile App. Once downloaded, select the Red Rhino Location of your choice, choose your wash plan, and begin washing by pointing the phone at the QR code posted on the payment terminal.
07/
What’s the material made out of that touches my car?
It is made of a specially formulated closed cell foam that is safe and gentle on your car’s surface.
08/
Do you accept credit cards?
Yes we accept credit cards at all locations. Credit cards can be used for purchases on our automatic washes, tunnel wash, self serve washes, vacuums, and some vending products.
09/
Can my EverWash membership be used at other locations?
Yes, absolutely! Your EverWash club membership grants you access to all of our Automatic and Tunnel Washes.
However, please note that the membership specifically for the Bensalem tunnel that is not through the EverWash app, is only valid at the 3511 Bristol Pike Bensalem Tunnel Wash, and it does not cover the automatic touchless car wash.